General Conditions of Sale and Privacy Policy

1. Purpose

These general terms and conditions of sale and privacy policy govern the sale of personal finance coaching services by Marie Lagrue (hereinafter referred to as "the Provider") to its Clients.

2. Nature of Services

The Provider offers personal finance coaching services aimed at helping Clients improve their relationship with money. This includes income management, savings, expenses, debt, investment, and money psychology, including financial archetypes and inherited beliefs.

The goal is to provide financial education to the Client, enabling them to make informed and autonomous financial decisions.

These services include individual or group coaching sessions, personalized programs, and thematic workshops tailored to the Client’s specific needs.

The Provider does not sell any financial products and does not provide financial advisory services related to wealth management, accounting, or taxation. No specific results or financial returns are guaranteed following participation in the coaching sessions. Progress and outcomes depend entirely on the Client’s personal commitment, motivation, and actions. Money Women Mentor assumes no responsibility for the results or consequences of financial decisions made by the Client during personal finance coaching.

The Client acknowledges and agrees that the success of personal finance coaching depends on their own involvement and willingness to implement the advice and recommendations provided by Money Women Mentor.

Consequently, the Client is solely responsible for the decisions they make and the results they achieve following participation in the coaching services.

The content and pricing of the coaching sessions are available on the website.

3. Orders and Payment

Orders are placed through the website www.moneywomenmentor.com.

Payment is required at the time of order and can be made via credit card.

Orders requiring a quote must be paid via bank transfer, covering the deposit and the remaining balance.

4. Services Requiring a Quote

Certain services offered by the Provider may require a prior quote, particularly for group coaching and workshops.

If the Client wishes to purchase services requiring a quote, they should contact the Provider using the details provided on the website.

The Provider commits to responding promptly to quote requests and providing a detailed cost estimate and conditions related to the requested service.

To confirm the booking of the services after accepting the quote, the Client must pay a deposit, the amount and terms of which are specified in the quote.

The remaining balance is payable at the end of the service, according to the terms agreed upon by both parties.

The Client is encouraged to carefully review the terms and conditions of the quote before agreeing and proceeding with the service order.

5. Cancellation and Right of Withdrawal

The Client acknowledges and agrees that personal finance coaching services are provided immediately and are personalized. Their execution begins upon booking and payment, with the Client's explicit consent. As a result, the Client expressly waives their legal right of withdrawal within 14 days, in accordance with Article L. 221-28 of the French Consumer Code.

This waiver is necessary for the Provider to begin delivering the personal finance coaching services immediately after booking and payment, ensuring the continuity and effectiveness of the service.

By waiving their right of withdrawal, the Client agrees that personal finance coaching services may commence immediately after booking and payment, without the possibility of cancellation or refund, except in cases of force majeure or failure of the Provider to fulfill their obligations.

6. Service Delivery

Services are provided online with session reservations made via the calendar.

The Client may submit any complaints via email within 48 hours.

For in-person and on-site services, the acceptance of a quote and a 30% deposit payment are required before the service is delivered.

7. Confidentiality of Content and Discussions

The Provider commits to maintaining the confidentiality of all content shared by the Client during coaching sessions. Personal information, including experiences, emotions, opinions, and goals, will be treated confidentially and will not be disclosed to third parties without the Client’s prior consent.

The Client acknowledges that coaching sessions may involve sensitive and personal discussions. The Provider guarantees a safe and respectful environment where the Client can express themselves freely without fear of judgment or unauthorized disclosure. The chosen video conferencing platform has been selected for its security, compliance, and confidentiality measures.

Money Women Mentor holds the intellectual property rights over all website content and materials provided during coaching sessions. By accepting these terms and conditions, the Client is granted access to the content but agrees to keep it confidential and not to reproduce, distribute, or share it in any form.

8. Personal Data Processing

Personal data collected from Clients is used solely for the provision of personal finance coaching services and customer relationship management. Collected information may include first and last names, postal addresses, phone numbers, email addresses, and payment processing details.

This data is exclusively for the Provider’s use. Clients may delete their personal data by logging into their account under the account settings tab or by sending an email to marie@moneywomenmentor.com.

Money Women Mentor commits not to use Clients' personal data for purposes other than those specified in this privacy policy, nor to share it with third parties without the Client’s explicit consent, except when required by law.

9. Dispute Resolution

In accordance with Article L.612 of the French Consumer Code regarding out-of-court dispute resolution, Money Women Mentor ensures that consumers have access to an effective mediation process via the consumer mediator CM2C, located at 49 Rue de Ponthieu, 75008 Paris. They can be reached at +33 1 89 47 00 14 or via email at cm2c@cm2c.net.

These general terms and conditions of sale and privacy policy take effect from 02/01/2024.